At Arganicz, we want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we offer a straightforward returns and refunds process to ensure your peace of mind.
To be eligible for a return and refund, the following conditions must be met:
Product Condition: The item must be in its original packaging and in the same condition as when you received it.
Timeframe: You must initiate the return process within [insert number] days of receiving your order.
To start the return process, please follow these steps:
Contact our customer support team at contact@arganicz.com with your order number and details of the item you wish to return.
Our team will provide you with instructions on how to return the item, including the return address and any necessary documentation.
Once we receive your returned item and verify its eligibility, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase, and you will receive an email notification once the refund has been processed.
Please note that certain items may not be eligible for return or refund, including:
Perishable goods such as food items
Personalized or customized products
Items marked as final sale or non-returnable
Shipping costs for returning an item are the responsibility of the customer unless the return is due to an error on our part (e.g., an incorrect or damaged item).
If you have any questions or concerns about our refund policy or the return process, please don't hesitate to contact our customer support team at contact@arganicz.com. We're here to help!
This refund policy is effective as of 25/May/2024.
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