At Arganicz, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a hassle-free return and exchange policy to make things right.
To be eligible for a return or exchange, please ensure the following conditions are met:
Product Condition: The item must be unused, in its original packaging, and in the same condition as when you received it.
Timeframe: You must initiate the return or exchange process within [insert number] days of receiving your order.
To initiate a return or exchange, please follow these steps:
Contact our customer support team at contact@arganicz.com within the specified timeframe, providing your order number and details of the item(s) you wish to return or exchange.
Our team will guide you through the return or exchange process, providing you with instructions on how to return the item(s), including the return address and any necessary documentation.
Once we receive your returned item(s) and verify their eligibility, we will process your refund or exchange promptly. Refunds will be issued to the original payment method used for the purchase, while exchanges will be processed based on product availability.
Please note that certain items may not be eligible for return or exchange, including:
Perishable goods such as food items
Personalized or customized products
Items marked as final sale or non-returnable
Shipping costs for returning or exchanging an item are the responsibility of the customer unless the return or exchange is due to an error on our part (e.g., an incorrect or damaged item).
If you have any questions or concerns about our return policy or need assistance with the return or exchange process, please don't hesitate to contact our customer support team at contact@arganicz.com. We're here to help!
This return policy is effective as of 25/May/2024.
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